Business Development Manager - North America

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Description/Job Summary

North Star Imaging, Inc., an ITW company, is the domestic leading manufacturer of turn-key 2D Digital X-ray and 3D X-ray Computed Tomography (CT) systems for the Industrial Nondestructive Testing industry. As well as the largest X-ray and CT contract services in the US. NSI’s technology is used by many different markets including Medical Devices, Electronics, Aerospace, Military/Defense, Castings, Plastics, Research and more. We also design and develop the software applications used in our systems and have the widest product portfolio range in the industry today, which keeps us way ahead of our competition. Our worldwide headquarters, is located in the city of Rogers, just outside Minneapolis, Minnesota. This facility has approximately 90 highly skilled employees including application specialists, mechanical, electrical and software engineers, programmers, level 3 instructors and others. Our North American Inspection Services Group (ISG) currently has three offices; Rogers, MN, Irvine, CA and Marlborough, MA.

This position is responsible for all North American Segment activities within the Inspection Services Group and is based out of the Rogers, MN headquarters.


Primary Responsibilities
  • Achieve planned North American segment sales goals while managing the operational budget and attaining the growth and forecasted return on sales objectives. Full segment P&L responsibility.
  • Manage resources to ensure x-ray equipment sales application studies are performed efficiently with exceptional results.
  • Be knowledgeable, strategic, and reactive to customer requirements, market conditions, competition, potential, market position, etc.
  • Personnel management including recruitment, hiring, performance improvement planning, mentor ship, terminations, etc.
  • Segment annual operating planning and long-range planning. Presentation of respective segment plans to local and executive leadership.
  • This position is the commercial lead of the group and is responsible for driving the sales and marketing resources and activities associated with growth performance.
  • Play a vital role in developing ISG segment customers into equipment segment  sales opportunities when ROI is achievable.
  • Actively participate on the NSI management team as a leader within the company.
  • All aspects of the Inspection Services Group segment.

Secondary Responsibilities
  • Participate in company events as a management team representative; employee recognition, company events, charitable campaigns, etc.
  • Promote communication, teamwork, adaptability, problem-solving, creativity, strong work ethic, positive attitude, interpersonal skills development, and efficient time management in a culture of continuous improvement.
  • Support other corporate initiatives as appropriate.

Required Skills

Prior sales experience required.

Preferred Skills

Knowledge of the NDT industry is preferred.

Required Experience

5 years minimum management experience leading teams of 10+ direct reports.

Required Education

Associates degree required for this position.

Preferred Education

Bachelor's degree preferred.


North Star Imaging provides a comprehensive benefits package that supports our employees’ educational endeavors, wellness and financial security.

Benefits include:

  • Medical and dental coverage.
  • 401(k) retirement savings program with company match.
  • Paid time off and paid holidays.
  • Paid Parental Leave.
  • Wellness program.
  • Life insurance up to 8x the salary.
  • Educational assistance.
  • Employee assistance program.
  • 3:1 Corporate Match of charitable contributions.
  • Employee discounts with ITW’s key suppliers: cars, computers, appliances and more.

Candidate requirements include:

  • Passing results on both pre-employment drug and background checks (which includes driving record) are required.
  • A valid driver's license is required for this position. 
  • A good driving record is necessary.  
  • Must be able to provide proof that you are legally able to work in the United States.
  • North Star Imaging enforces a policy of a drug-free workforce.
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QSA Global & NSI ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive
consideration for employment without regard to sex, gender identity, sexual orientation, race, color,
religion, national origin, disability, protected veteran status, age, or any other characteristic protected
by law.